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Outage in DocuSign

Some users may encounter unsuccessful document uploads, version updates or other intermittent errors. (DIRCA-3912)

Resolved Minor
December 03, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/03/2025 10:47PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 12/03/2025 09:24PM

We are continuing to roll out the fix for this issue.

IDENTIFIED 3 months ago - at 12/03/2025 07:11PM

A fix is being rolled out now

IDENTIFIED 3 months ago - at 12/03/2025 06:33PM

New documents are unaffected. A small subset of documents created during the window are unable to be updated. We are working on a fix for the subset of documents

IDENTIFIED 3 months ago - at 12/03/2025 06:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 12/03/2025 05:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 12/03/2025 04:59PM

We are currently investigating this issue.

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