Outage in DocuSign
Users may experience delays or failures when attempting to upload documents via the MuleSoft API (incident 4455)
Resolved MinorIncident Report
Summary AI Generated
DocuSign users experienced delays or failures when uploading documents through the MuleSoft API, affecting multiple regions including North America and Europe. The issue was identified and a fix was implemented within 1.5 hours, with the incident fully resolved after monitoring confirmed the solution was working properly.
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/06/2026 07:07PM
This incident has been resolved.
MONITORING
3 months ago - at 03/06/2026 06:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 03/06/2026 05:37PM
The issue has been identified and a fix is being implemented.
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