Outage in DocuSign
Users may encounter errors while attempting to upload or edit documents. (Incident 4504)
Resolved MinorIncident Report
Summary AI Generated
DocuSign users experienced errors when attempting to upload or edit documents across multiple regions including North America and Europe. The incident affected components NA11, NA21, EU11, EU21, and UAT NA11 for 4.2 hours. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/12/2026 10:24PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
22 days ago - at 03/12/2026 09:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
22 days ago - at 03/12/2026 08:49PM
We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC
IDENTIFIED
22 days ago - at 03/12/2026 08:23PM
We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC
IDENTIFIED
22 days ago - at 03/12/2026 07:23PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
22 days ago - at 03/12/2026 06:15PM
We are currently investigating this issue.
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