Check if Eligible is down, official outages, user-reported issues, and outages map.
Eligible is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 35 incidents since started monitoring Eligible status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Eligible outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jun 03, 2025
09:47 PM CEST
|
Minor
Incident Status Update
Status: Investigating
Impact: API Service Disruption
Started: 6/3 3:44PM E...
|
about 1 hour |
|
Feb 12, 2025
06:15 PM CET
|
Minor
We are currently experiencing an increased error rate on our support page. Our incident response ...
|
about 1 hour |
|
May 19, 2023
04:03 PM CEST
|
Major
Investigating performance of Eligible's APIs
|
about 2 hours |
|
Feb 05, 2023
04:47 PM CET
|
Minor
We are currently investigating occasional, transient 502 errors reported by some customers.
|
about 22 hours |
|
Jan 05, 2023
01:23 PM CET
|
Minor
Investigating degraded performance of Eligible's APIs
|
9 minutes |
|
Dec 26, 2022
04:47 PM CET
|
Minor
We are currently investigating this issue.
|
24 minutes |
|
Jul 05, 2022
08:50 PM CEST
|
Minor
The issue has been identified and a fix is being implemented.
|
6 minutes |
|
Jun 01, 2022
11:43 PM CEST
|
Minor
The issue has been identified and a fix is being implemented.
|
7 minutes |
|
May 02, 2022
11:26 PM CEST
|
Minor
Investigating degraded performance of Eligible's APIs
|
8 minutes |
|
Apr 15, 2022
04:32 PM CEST
|
Minor
The issue has been identified and a fix is being implemented.
|
less than a minute |
See what users are saying about Eligible issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status |
|---|---|
| 3rd-party Services | OK |
| Eligible API | OK |
| Eligible.com | OK |
| Eligible Sandbox | OK |
| Slack | OK |
Healthcare billing and insurance verification platform that integrates with Amazon Web Services and third-party tools to streamline claims processing and customer support.
Monitoring Eligible since July 2021
Tracking 10 Eligible services and regions
2 incidents in 2025
IsDown is a status page aggregator that monitors if Eligible and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Eligible, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Eligible (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Eligible's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Eligible and other services.
IsDown checks Eligible official status page for major/minor outages or downtimes. A major outage is when Eligible experiences a critical issue that severely affects one or more services/regions. A minor incident is when Eligible experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Eligible outage, we send you an alert and update your dashboard and status page.
Eligible and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Eligible status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Eligible publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Eligible and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Eligible but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Eligible and other services.
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IsDown integrates with 20+ tools. Connect the status of Eligible and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Eligible down?'
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While Downdetector relies on user-submitted reports to detect Eligible outages, IsDown monitors Eligible's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Eligible status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Eligible in a single dashboard. | ||
| Instant Eligible outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Eligible official status and user-reported issues. | ||
| Maintenance feed for Eligible | ||
| Granular alerts filtering by Eligible components and regions. |
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Eligible isn't down. You can check Eligible status and incident details on the top of the page. IsDown continuously monitors Eligible official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Eligible is currently operational. You can check Eligible status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Eligible being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Eligible official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Eligible last outage was on June 03, 2025 with the title "Increased API Error Rates"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Eligible and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Eligible is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Eligible's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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