Outage in EMnify

Service degradation - Digitel Venezuela

Resolved Minor
May 21, 2024 - Started about 1 year ago - Lasted 2 days
Official incident page

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Outage Details

Dear emnify customer, We are currently investigating a service degradation in Digitel Venezuela. Devices that attempt to connect to this network may experience issues. We will publish a new update shortly.
Components affected
EMnify Network Connectivity - Central and South America & Caribbean
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/23/2024 05:27PM

The incident has been resolved and the service is operational. In case you are still experiencing issues, please submit a request to our Customer Support team.

IDENTIFIED about 1 year ago - at 05/21/2024 08:33PM

We confirm 2G & 4G connectivity issues with Digitel Venezuela. 3G service is operational. We have contacted the operator, and we are waiting for a fix to be applied.

INVESTIGATING about 1 year ago - at 05/21/2024 08:26PM

Dear emnify customer,

We are currently investigating a service degradation in Digitel Venezuela. Devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.

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