Outage in EmploymentHero

HR Platform - support widget unavailable

Resolved Minor
July 03, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue with the support widget being unavailable in the HR platform only. You are able to contact us through the following page: https://help.employmenthero.com/hc/en-gb/requests/new
Components affected
EmploymentHero secure.employmenthero.com
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/03/2024 03:44PM

This incident has been resolved.

INVESTIGATING 10 months ago - at 07/03/2024 02:07PM

We are currently investigating the issue with the support widget being unavailable in the HR platform only. You are able to contact us through the following page: https://help.employmenthero.com/hc/en-gb/requests/new

Latest EmploymentHero outages

EH and EH Jobs File System Service Degradation: - 10 days ago
Processing Delays for ATO submissions. - 11 days ago
PY Platform Degraded Performance - about 1 month ago
Payroll - Platform Slowness - about 1 month ago
HR - Error when issuing HR documents - about 2 months ago

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