Outage in EmploymentHero
HR - Hero Time Clock App
Resolved MinorIncident Report
Our engineers are currently investigating an issue causing the Hero Time Clock app to hang at the loading screen for kiosk users.
Thank you for your patience.
Components affected
EmploymentHero secure.employmenthero.comNeed to monitor EmploymentHero outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/12/2025 08:45AM
This incident has been resolved.
Thank you.
IDENTIFIED
3 days ago - at 11/12/2025 08:25AM
Our engineers have identified the root cause and are currently working to resolve.
INVESTIGATING
3 days ago - at 11/12/2025 08:24AM
Our engineers are currently investigating an issue causing the Hero Time Clock app to hang at the loading screen for kiosk users.
Thank you for your patience.
Latest EmploymentHero outages
HR - Issues with SMS two-factor authentication code delivery. - about 1 month ago
Payroll - Degraded Performance - about 1 month ago
Payroll - Platform Slowness - about 2 months ago
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