Outage in Equinix

Provider Issue (Equinix Internet Access / Equinix Connect, Internet Exchange)

Resolved Minor
April 16, 2024 - Started 8 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0036366
[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]
Components affected
Equinix AM - Amsterdam Equinix AM - Amsterdam
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/17/2024 09:18AM

Please be advised circuit is stable since 22:26UTC. SMC will continue to monitor..
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Incident Number: INC0036366[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]

IDENTIFIED 8 months ago - at 04/17/2024 01:14AM

Please be advised circuit is stable since 22:26UTC. SMC will continue to monitor..
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Incident Number: INC0036366[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]

IDENTIFIED 8 months ago - at 04/16/2024 11:14PM

Equinix engineers are evaluating the situation and will provide more details as they become available.

Single-Homed Equinix Connect (EC) and Equinix Internet Access (EIA) customers experienced service interruption while no impact to Dual-Home EC and EIA customers due to redundancy. Equinix engineers are investigating the issue.


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Incident Number: INC0036366[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]

IDENTIFIED 8 months ago - at 04/16/2024 10:57PM

The issue has been identified and a fix is being implemented.
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Incident Number: INC0036366[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]

IDENTIFIED 8 months ago - at 04/16/2024 10:40PM

We are currently investigating this issue.
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Incident Number: INC0036366[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]

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