Provider Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect)

Please be advised our CSP has identified a hardware failure and is currently working to restore service. Your production traffic should fail-over via secondary connection. No ETR at this time. Updates will be provided as they become available. .
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Incident Number: INC0041125[Equinix Fabric - EMEA (ZH); Equinix Internet Access / Equinix Connect - EMEA (ZH)]

Please be advised our CSP has identified a hardware failure and is currently working to restore service. Your production traffic should fail-over via secondary connection. No ETR at this time. Updates will be provided as they become available. .
xbjb09lpj1vx
Incident Number: INC0041125[Equinix Fabric - EMEA (ZH); Equinix Internet Access / Equinix Connect - EMEA (ZH)]

Please be advised our CSP has identified a hardware failure and is currently working to restore service. No ETR at this time. Updates will be provided as they become available. .
xbjb09lpj1vx
Incident Number: INC0041125[Equinix Fabric - EMEA (ZH); Equinix Internet Access / Equinix Connect - EMEA (ZH)]

Equinix engineers are evaluating the situation and will provide more details as they become available.

Single-Homed Equinix Connect (EC) and Equinix Internet Access (EIA) customers experienced service interruption while no impact to Dual-Home EC and EIA customers due to redundancy. Equinix engineers are investigating the issue.

There is service impact to Equinix Fabric port and virtual connections (VC) without redundancy. Equinix engineers are investigating the issue.

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xbjb09lpj1vx
Incident Number: INC0041125[Equinix Fabric - EMEA (ZH); Equinix Internet Access / Equinix Connect - EMEA (ZH)]

We are currently investigating this issue.
xbjb09lpj1vx
Incident Number: INC0041125[Equinix Fabric - EMEA (ZH); Equinix Internet Access / Equinix Connect - EMEA (ZH)]