Outage in Equinix

Provider Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect, Metro Connect)

Resolved Minor
August 28, 2024 - Started 3 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0053897
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Metro Connect - Americas (SV)]
Components affected
Equinix SV - Silicon Valley Equinix SV - Silicon Valley Equinix SV - Silicon Valley
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/29/2024 02:51PM

Metro Connect dark fiber link SV1,SV2, and SV8 flapped ant 18:09:55 UTC and recovered at 18:10:11 UTC.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 16ms switching hit. Equinix engineers are investigating issue.


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Incident Number: INC0053897[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Metro Connect - Americas (SV)]

IDENTIFIED 3 months ago - at 08/28/2024 07:13PM

Metro Connect dark fiber link SV1,SV2, and SV8 flapped ant 18:09:55 UTC and recovered at 18:10:11 UTC.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 16ms switching hit. Equinix engineers are investigating issue.


.
2x84lh3lmqb4
Incident Number: INC0053897[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Metro Connect - Americas (SV)]

IDENTIFIED 3 months ago - at 08/28/2024 06:57PM

We are currently investigating this issue.
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Incident Number: INC0053897[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Metro Connect - Americas (SV)]

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