Outage in Equinix

Provider Issue (Equinix Fabric, Metro Connect)

Resolved Major
October 15, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

Outage Details

We are currently investigating this issue.
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Incident Number: INC0061659
[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]
Components affected
Equinix DC - Washington D.C. Equinix CU - Culpeper Equinix DC - Washington D.C. Equinix CU - Culpeper
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 10/15/2024 11:42AM

Equinix SMC has reported an optical protection switchover in Metro Connect platform.

The brief service interruption experienced is due to failover design. Issue has been reported to dark fiber provider to investigate the root cause.


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Incident Number: INC0061659[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 10/15/2024 08:07AM

Equinix SMC has reported an optical protection switchover in Metro Connect platform.

The brief service interruption experienced is due to failover design. Issue has been reported to dark fiber provider to investigate the root cause.


.
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Incident Number: INC0061659[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 10/15/2024 07:52AM

We are currently investigating this issue.
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Incident Number: INC0061659[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]

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