Outage in Equinix

CH (CH3) Shared Interconnection Connectivity Issue (Equinix Metal)

Resolved Minor
February 25, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Equinix Metal has experienced a fault that is affecting Shared Fabric interconnections in the Chicago metro. Customers with redundant interconnections are experiencing impact to primary virtual circuits only. Redundant secondary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out to support@equinixmetal.com with any questions.
[Equinix Metal - Americas (CH) & Global Services (Network)]
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/25/2025 08:06AM

This incident has been resolved.[Equinix Metal - Americas (CH) & Global Services (Network)]

MONITORING 2 months ago - at 02/25/2025 07:21AM

A fix has been implemented and we are monitoring the results.[Equinix Metal - Global Services (Network) & Americas (CH)]

INVESTIGATING 2 months ago - at 02/25/2025 07:05AM

We are continuing to investigate this issue.[Equinix Metal - Americas (CH) & Global Services (Network)]

INVESTIGATING 2 months ago - at 02/25/2025 06:50AM

Equinix Metal has experienced a fault that is affecting Shared Fabric interconnections in the Chicago metro.

Customers with redundant interconnections are experiencing impact to primary virtual circuits only. Redundant secondary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out to support@equinixmetal.com with any questions.[Equinix Metal - Americas (CH) & Global Services (Network)]

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