Outage in EverTrue

ThankView Platform - Images and Pages not loading as expected

Resolved Minor
May 28, 2024 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that is affecting the ThankView platform (thankview.com) and preventing the platform from loading as expected. Users may see broken images and text, and degraded performance within the platform. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please reach out to support@thankview.com
Components affected
EverTrue Web Application
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/28/2024 03:08PM

This incident has been resolved. If you experience any issues with the ThankView platform (thankview.com) please reach out to our support team at support@thankview.com

MONITORING 11 months ago - at 05/28/2024 02:31PM

We have identified the issue and issued a fix, and are monitoring the results. ThankView users should be able to load and utilize the platform as expected. If you are still experiencing issues, please try refreshing your browser. If issues persist, please reach out to support@thankview.com.

INVESTIGATING 11 months ago - at 05/28/2024 12:31PM

We are currently investigating an issue that is affecting the ThankView platform (thankview.com) and preventing the platform from loading as expected. Users may see broken images and text, and degraded performance within the platform. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please reach out to support@thankview.com

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