Outage in EverTrue

EverTrue SFTP/Automation - Some accounts may receive timeout issues when attempting to connect to upload.evertrue.com

Resolved Minor
October 10, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

Need to monitor EverTrue outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including EverTrue, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue that is preventing some accounts from being able to connect to the EverTrue SFTP server (upload.evertrue.com). Users may receive a time out error, or be unable to connect. We are working to resolve the issue as quickly as possible and apologize for the inconvenience. Please reach out to genius@evertrue.com if you have any questions.
Components affected
EverTrue SFTP Server
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/10/2024 08:01PM

This incident has been resolved. Please reach out to genius@evertrue.com if you have any questions.

INVESTIGATING 2 months ago - at 10/10/2024 06:55PM

We are currently investigating an issue that is preventing some accounts from being able to connect to the EverTrue SFTP server (upload.evertrue.com). Users may receive a time out error, or be unable to connect. We are working to resolve the issue as quickly as possible and apologize for the inconvenience. Please reach out to genius@evertrue.com if you have any questions.

Latest EverTrue outages

Scheduled Exports - Some exports appearing in "Creating Export" status/not delivered at expected times - 19 days ago
EverTrue/Scheduled Exports - Failed Delivery of Scheduled Exports 11/23-11/25 - 27 days ago
Evertrue Platfrom - Email Functionality Issues - about 1 month ago
EverTrue Platform - Tasks Issues - about 1 month ago
Map View - Some accounts experiencing endless spinning wheel or "loading clusters" error message - 2 months ago

Be the first to know when EverTrue and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE