Outage in Extensiv
Extensiv Help Center Intermittent Disruptions
Resolved Minor
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Outage Details
Our Help Center provider, Helpjuice’s platform provider Heroku, is experiencing an issue that is causing our Help Center to intermittently slow down and timeout. See https://status.heroku.com/ for more details.
We will resolve this incident once we have received confirmation that the issue has been resolved from them.
Components affected
Extensiv Help CenterLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 06/10/2025 08:53PM
This incident has been resolved.
MONITORING
3 months ago - at 06/10/2025 04:24PM
Our Help Center provider, Helpjuice’s platform provider Heroku, is experiencing an issue that is causing our Help Center to intermittently slow down and timeout. See https://status.heroku.com/ for more details.
We will resolve this incident once we have received confirmation that the issue has been resolved from them.
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