Outage in Extensiv

Billing Manager: Invoice Status sync to QuickBooks

Resolved Minor
June 12, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of an issue affecting the sync of invoices' paid status from Billing Manager to QuickBooks and are actively working on a resolution. We appreciate your patience as we address this
Components affected
Extensiv Billing Manager
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 06/13/2025 06:01PM

This incident has been resolved. If you marked invoices Paid between Wednesday morning and 10am Friday will not automatically sync to QuickBooks. These will need to be manually recorded as Paid in QuickBooks.

IDENTIFIED about 1 month ago - at 06/12/2025 09:29PM

We are till working to resolve this issue but expect more information on Friday.

IDENTIFIED about 1 month ago - at 06/12/2025 06:22PM

We continue to work towards a resolution on this issue.

IDENTIFIED about 1 month ago - at 06/12/2025 03:19PM

We are aware of an issue affecting the sync of invoices' paid status from Billing Manager to QuickBooks and are actively working on a resolution. We appreciate your patience as we address this

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