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Fathom Video Outage History

Every past Fathom Video outage tracked by IsDown, with detection times, duration, and resolution details.

There were 69 Fathom Video outages since March 2023. The 10 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 19, 2026

March 2026: Desktop application may not have reflected recording status and some recordings may be slow to appear in web application

Detected Mar 19, 2026 1:31 AM UTC · Resolved Mar 19, 2026 2:11 AM UTC · Duration 40 minutes

Fathom Video experienced a 40-minute incident where the desktop application failed to properly display recording status and recordings were delayed in appearing on the web application. The issue affected in-call processing across Zoom, Microsoft Teams, and Google Meet platforms. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.

Major March 9, 2026

March 2026: Bots unable to join some meetings due to Zoom API incident. Working with Zoom to identify the root cause

Detected Mar 9, 2026 4:51 PM UTC · Resolved Mar 9, 2026 10:03 PM UTC · Duration about 5 hours

Fathom Video experienced a major incident where bots were unable to join some Zoom meetings due to a Zoom API issue, affecting the In-Call Processing component for Zoom integrations. The service worked with Zoom to identify the root cause and resolved the incident after 5.2 hours.