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Forethought AI Outage History

Every past Forethought AI outage tracked by IsDown, with detection times, duration, and resolution details.

There were 27 Forethought AI outages since December 2021. The 13 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 2, 2026

April 2026: Solve Voice Call Quality Degradation

Detected Apr 2, 2026 3:59 PM EDT · Resolved Apr 2, 2026 4:40 PM EDT · Duration 41 minutes

Minor March 23, 2026

March 2026: Solve Voice Call Quality Degradation

Detected Mar 23, 2026 4:19 PM EDT · Resolved Mar 23, 2026 5:05 PM EDT · Duration about 1 hour

Minor February 3, 2026

February 2026: Dashboard Outage

Detected Feb 3, 2026 1:39 PM EST · Resolved Feb 3, 2026 4:30 PM EST · Duration about 3 hours

Major February 3, 2026

February 2026: Invalid Solve Conversations in Dashboard Insights

Detected Feb 3, 2026 1:28 PM EST · Resolved Feb 4, 2026 7:56 PM EST · Duration 1 day

Minor January 9, 2026

January 2026: Third-Party Outage: Intercom Connectivity Issues

Detected Jan 9, 2026 3:11 PM EST · Resolved Jan 9, 2026 4:33 PM EST · Duration about 1 hour

Minor January 9, 2026

January 2026: Analytics Visibility Issues

Detected Jan 9, 2026 10:13 AM EST · Resolved Jan 9, 2026 3:27 PM EST · Duration about 5 hours

Major December 2, 2025

December 2025: Solve Voice Outage

Detected Dec 2, 2025 5:00 PM EST · Resolved Dec 2, 2025 7:14 PM EST · Duration about 2 hours

Major November 18, 2025

November 2025: Elevated API Errors due to Cloudflare Global Network Outage

Detected Nov 18, 2025 9:05 AM EST · Resolved Nov 18, 2025 10:51 AM EST · Duration about 2 hours

Minor October 27, 2025

October 2025: Solve Voice

Detected Oct 27, 2025 4:29 PM EDT · Resolved Oct 27, 2025 5:09 PM EDT · Duration 40 minutes

Minor October 21, 2025

October 2025: Solve Voice Call Transfers

Detected Oct 21, 2025 3:01 PM EDT · Resolved Oct 21, 2025 8:51 PM EDT · Duration about 6 hours