Outage in Freshdesk
Performance Degradation in EUC Region
Resolved Minor
June 15, 2026 - Started 7 days ago
- Lasted 24 minutes
Incident Report
Summary AI Generated
Freshdesk experienced intermittent performance issues in the EUC region affecting note creation, ticket replies to other channels, and contact/company management operations including creation, updates, listing, and deletion. The web application and social components were impacted during the incident. The engineering team resolved the issues after 24 minutes of service degradation.
We are currently experiencing intermittent issues with note creation, replying from tickets to other channels, and creating, updating, or listing contacts and companies (including deletion). Our engineering team is actively working to resolve these issues with high priority.
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