Outage in Freshdesk
Degraded Performance in Freshdesk
Resolved Minor
June 15, 2026 - Started 7 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Freshdesk experienced degraded performance affecting multiple components including the web app, search, reports, marketplace, Fresh Caller, Fresh Bots, and ticket service requests. Users encountered unexpected behavior and delays while using the platform during the incident. The performance issues were resolved after 1.3 hours.
We are currently investigating reports of performance degradation issue. Our team is actively looking into the root cause. You may experience unexpected behaviour or delays while using the platform. We will post another update soon.
Components affected
Freshdesk WEB APP Freshdesk SEARCH Freshdesk REPORTS Freshdesk MARKETPLACE Freshdesk FRESH CALLER Freshdesk FRESH BOTS Freshdesk Ticket - Service RequestTrusted by 1,000+ teams
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