Outage in Freshdesk
Issue in Freshdesk
Resolved Minor
August 05, 2026 - Started 4 days ago
- Lasted 4 minutes
Incident Report
Summary AI Generated
Freshdesk experienced a brief 4-minute incident where contact-related operations failed, also impacting ticket and service request creation. The engineering team addressed the issue with high priority and restored functionality.
All contact related operations got failed & ticket creation would have been affected. Our engineering team is working on it with high priority and we will keep you posted with further updates.
Components affected
Freshdesk Ticket - Service RequestTrusted by 1,000+ teams
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