Outage in Genesys Cloud
Inbound Calls to Canadian Numbers Receiving Fast Busy
Resolved Minor
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Outage Details
Components affected
Genesys Cloud Americas (Canada)Latest Updates ( sorted recent to last )
The third party has advised they are monitoring for stability; calls are completing as expected.
A third party provider has advised some inbound calls to Canadian numbers may experience a fast busy that originate from the US or Canada. Restoration efforts are in progress. Next update 11:30 ET or as status becomes available from the provider.
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