Outage in Genesys Cloud
Intermittent Call Failures: Americas (US East)
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
The issue has been resolved. Impact stop 11:45 am ET.
Some Genesys Cloud Voice and BYOC customers may experience intermittent call failures for inbound and outbound calls in the US East region. Mitigation steps have been implemented. Next update noon ET.
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