Outage in Genesys Cloud

Real Time Analytics Delays: APAC (Tokyo)

Resolved Minor
June 19, 2024 - Started 10 months ago - Lasted 20 minutes
Official incident page

Need to monitor Genesys Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Genesys Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports of real time analytics delays in the APAC (Tokyo) region. Mitigation steps have been applied. Next update bottom of the hour.
Components affected
Genesys Cloud Asia Pacific (Tokyo)
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/19/2024 06:25AM

The incident has been resolved.

MONITORING 10 months ago - at 06/19/2024 06:16AM

Improvement observed; monitoring until all clear.

IDENTIFIED 10 months ago - at 06/19/2024 06:08AM

We are investigating reports of real time analytics delays in the APAC (Tokyo) region. Mitigation steps have been applied. Next update bottom of the hour.

Latest Genesys Cloud outages

Analytics and Reporting Delays: APAC (Toyko) - about 10 hours ago
Elevated Error Rates: Americas (US West) - 19 days ago
Genesys Cloud Recordings - FedRAMP Region - 22 days ago
Analytics and Reporting: Americas (US East) - about 1 month ago
Inbound/Outbound Messaging - Facebook/WhatsApp - 3 months ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3948 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook