Outage in Genesys Cloud

Analytics and Reporting: Americas (US East): Reporting Delays

Resolved Minor
December 09, 2024 - Started 3 months ago - Lasted 18 minutes
Official incident page

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Outage Details

Teams are investigating a latent issue on the analytics and reporting service. Mitigation steps are in progress. Next update bottom of the hour.
Components affected
Genesys Cloud Americas (US East)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/09/2024 01:20PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 12/09/2024 01:11PM

Fix actions have been applied, recovery in progress. Next update bottom of the hour.

IDENTIFIED 3 months ago - at 12/09/2024 01:03PM

Teams are investigating a latent issue on the analytics and reporting service. Mitigation steps are in progress. Next update bottom of the hour.

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