Outage in Genetec Cloud Products
AutoVu Cloudrunner connectivity issue
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We have resolved the issue and currently monitoring the status.
We have resolved the connectivity issue for more than 85% of the affected cameras and we continue to work on fixing the rest of them.
We have successfully resolved the issue for 60% of the affected cameras and are actively working on the remaining ones.
We contacted our connectivity provider and still waiting for a resolution.
A connectivity issue has been identified to affect many cameras. We are actively monitoring the issue and will provide update as the situation changes.
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