Outage in Genetec Cloud Products
Service Outage Investigation in Progress
Resolved MajorIncident Report
We are currently experiencing a service disruption that may impact the SC SaaS application. Our teams are actively investigating and working to restore full functionality as soon as possible. Further updates will be provided as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/18/2025 09:54AM
The issue has been mitigated and the service is currently stable. Our teams are closely monitoring the system to ensure continued normal operation.
INVESTIGATING
2 months ago - at 11/18/2025 09:30AM
We are currently experiencing a service disruption that may impact the SC SaaS application. Our teams are actively investigating and working to restore full functionality as soon as possible. Further updates will be provided as more information becomes available.
Latest Genetec Cloud Products outages
Genetec Cloudrunner Functionality Degradation - about 1 month ago
Investigating - about 1 month ago
Investigating - about 2 months ago
Networking problem impacting multiple products - 2 months ago
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