Outage in Authorize.net

Service Disruption

Resolved Minor

July 24, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

Authorize.net are aware of intermittent processing errors on the Heartland processor connection. This disruption has been mitigated and we are no longer seeing errors, however we are continuing to investigate Reported Start Time: 24 July 2024 06:52 GMT Reported End Time: 24 July 2024 13:39 GMT Impact: This may have impacted some Visa cardholders' ability to make payments.

Components affected

Authorize.net Heartland Payment Systems

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/24/2024 10:27PM

The issue regarding intermittent processing errors on the Heartland processor connection has now been fully resolved.

Reported Start Time: 24 July 2024 06:52 GMT
Reported End Time: 24 July 2024 13:39 GMT

Impact: Customers are now able to use the Heartland processor connection as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC18765082

MONITORING over 1 year ago - at 07/24/2024 02:58PM

Authorize.net are aware of intermittent processing errors on the Heartland processor connection. This disruption has been mitigated and we are no longer seeing errors, however we are continuing to investigate

Reported Start Time: 24 July 2024 06:52 GMT
Reported End Time: 24 July 2024 13:39 GMT

Impact: This may have impacted some Visa cardholders' ability to make payments.

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