Outage in Gladly
Gladly Reports and Insight Builder Data Latency
Resolved MinorIncident Report
We have an identified an issue causing elevated data latency beginning ~4:09 PM PT today on Gladly Reports and Gladly Insight Builder. This issue does not affect the Events API, Webhooks, Liveboards or AWS EventBridge, which continue to function as expected.
Please contact gladly support should you have any questions.
Components affected
Gladly ReportingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 09/25/2025 01:12AM
Our technology partner has deployed a fix for this issue. Gladly Reports and Insight Builders should be operating as expected again as of 6:09 PM PT.
Please contact gladly support should you have any questions.
IDENTIFIED
26 days ago - at 09/25/2025 12:39AM
We have an identified an issue causing elevated data latency beginning ~4:09 PM PT today on Gladly Reports and Gladly Insight Builder. This issue does not affect the Events API, Webhooks, Liveboards or AWS EventBridge, which continue to function as expected.
Please contact gladly support should you have any questions.
Latest Gladly outages
Investigating Performance Issue - about 3 hours ago
Investigating Performance Issue - about 10 hours ago
Unable to log into Gladly - about 2 months ago
Sidekick Journeys is not loading data - 2 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
