Outage in Gorgias
Delay in processing incoming messages
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We have applied fixes and messages have caught up in processing. We are monitoring the results but expect resolution soon. Thank you for your patience and apologies for the inconvenience.
We have identified an issue causing a delay in processing incoming messages to the Helpdesk starting at 2:40pm UTC.
Our engineerings are working to fix this as soon as possible
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