Outage in Gorgias

Facebook comments not being generated in Gorgias

Resolved Minor
April 25, 2024 - Started 8 months ago - Lasted about 4 hours
Official incident page

Need to monitor Gorgias outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Gorgias, and never miss an outage again.
Start Free Trial

Outage Details

Facebook has reported on their status page some issues with their apis https://metastatus.com/. You might have some issues receiving comments from Facebook and Instagram into Gorgias. We'll monitor the issue and get back to you
Components affected
Gorgias Facebook Posts & Comments
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/25/2024 01:39PM

Everything should be working normally now on facebook comments.

MONITORING 8 months ago - at 04/25/2024 12:58PM

The incident has been resolved from Meta, we're monitoring to see if everything is back to normal

IDENTIFIED 8 months ago - at 04/25/2024 10:08AM

Facebook has reported on their status page some issues with their apis https://metastatus.com/.
You might have some issues receiving comments from Facebook and Instagram into Gorgias.
We'll monitor the issue and get back to you

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime