Outage in Gorgias

Partial service disruption due to Cloudflare CDN issues

Resolved Minor
November 18, 2025 - Started 7 days ago - Lasted about 12 hours
Official incident page

Incident Report

Some Gorgias features may be unavailable or not working as expected for some customers due to an ongoing issue with Cloudflare’s CDN. We are monitoring the situation closely. You can find more details and updates on Cloudflare’s status page: https://www.cloudflarestatus.com/?t=1

Need to monitor Gorgias outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/19/2025 12:58AM

This incident has been resolved.

IDENTIFIED 7 days ago - at 11/18/2025 12:50PM

Some Gorgias features may be unavailable or not working as expected for some customers due to an ongoing issue with Cloudflare’s CDN. We are monitoring the situation closely.

You can find more details and updates on Cloudflare’s status page: https://www.cloudflarestatus.com/?t=1

Latest Gorgias outages

Instagram comments are not being syncronized - 6 days ago
Help centers are not loading - 11 days ago
Asychronous process delayed in us-east1-635c Cluster - 11 days ago
Voice Statistic outdated - 12 days ago
AI agent replies might refer to stale Shopify information - 14 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook