Outage in Heap

Latency ingesting integration events.

Resolved Minor

June 07, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

A fix has been implemented and we are monitoring the results.

Components affected

Heap Integrations - Sources

Need to monitor Heap outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 06/07/2023 11:15AM

This incident has been resolved: data latency has returned to normal levels.

MONITORING over 2 years ago - at 06/07/2023 06:37AM

We are still seeing Heap Integrations delay for some of accounts. We appreciate your patience and will keep you updated on the progress.

MONITORING over 2 years ago - at 06/07/2023 02:49AM

A fix has been implemented and we are monitoring the results.

Latest Heap outages

Queries failing to return - 16 days ago

Metric alert latency -- Investigating - about 2 months ago

Heap Connect Sync Delays for EU customers on Snowflake - about 2 months ago

Heap Connect Syncs: Possibility Of Stale Data - 2 months ago

Some customers experiencing latency - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook