Outage in Heap
Heatmaps: Issues Generating New Screenshots
Minor
November 14, 2025 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
We are experiencing loading issues with Heatmaps when creating new screenshots. Our team is currently investigating.
This issue only affects newly created screenshots. Existing ones continue to load Heatmaps as expected.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 10 hours ago - at 11/14/2025 08:49PM
We are experiencing loading issues with Heatmaps when creating new screenshots. Our team is currently investigating.
This issue only affects newly created screenshots. Existing ones continue to load Heatmaps as expected.
Latest Heap outages
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