Outage in Heap
Heap Connect Sync Delays for EU customers on Snowflake
Resolved MinorIncident Report
We are investigating an issue impacting Connect syncs to Snowflake in the EU region.
Data collection is unaffected, and no data has been lost.
Components affected
Heap ConnectNeed to monitor Heap outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/28/2025 04:39AM
This incident has been resolved.
MONITORING
2 months ago - at 11/28/2025 02:55AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 11/27/2025 04:36PM
We are investigating an issue impacting Connect syncs to Snowflake in the EU region.
Data collection is unaffected, and no data has been lost.
Latest Heap outages
Heap Connect Syncs: Possibility Of Stale Data - 12 days ago
Queries failing to return - about 1 month ago
Metric alert latency -- Investigating - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
