Outage in Helium
Helium Wallet Native Swap Outage
Resolved MinorIncident Report
Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet will have to use the dApp browser for swaps until v2.14.17 is implemented, deployed, and approved by App Stores.
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 10/01/2025 09:23PM
Native swap functionality has been restored with the release of Helium Wallet v2.14.17, now live on both the App Store (iOS) and Google Play (Android).
Please update to the latest version to resume in-app swaps.
IDENTIFIED
24 days ago - at 10/01/2025 07:35PM
The fix for native swaps (v2.14.17) is currently in App Store review on both Android and iOS. We’ll update once it’s approved and live.
IDENTIFIED
24 days ago - at 10/01/2025 06:06PM
Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet will have to use the dApp browser for swaps until v2.14.17 is implemented, deployed, and approved by App Stores.
Latest Helium outages
Helium Mobile Builder Dashboard Outage - 9 days ago
Mobile Onboarding Failures - about 2 months ago
HMH - Speed Test Failures - about 2 months ago
Investigating: Error 522 - 2 months ago
FreedomFI AGW Unable to Onboard as IoT - 4 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
