Outage in Help Scout
Possible Webhook Delays
Resolved Minor
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Outage Details
Components affected
Help Scout Mailbox API 2.0Latest Updates ( sorted recent to last )
Webhooks should be performing as expected now -- you should no longer experience delays. Thanks for your patience today!
We've implemented a solution to mitigate any delays with Webhooks, and we are monitoring that fix before closing this one out.
Our engineers have identified the issue that could cause delays for some webhooks and they are working to mitigate it now. Thanks for bearing with us!
Some webhooks could be experiencing delays. Our engineers are looking into this now. Apologies for the possible disruption to your day!
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