Check if Help Scout Mailbox API 2.0 is down, recent outages, user-reported issues, and outages map.
Help Scout Mailbox API 2.0 is working normally
Last checked from Help Scout's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 5 incidents for Help Scout Mailbox API 2.0 since started monitoring Help Scout status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
over 1 year ago · lasted 31 minutes
We’ve been alerted to a problem with attachments: viewing attachments in-app, and creating replies with attachments via Mailbox API and via the web app. Our team is currently investigating the issue and we'll provide an update as soon as possible.
almost 2 years ago · lasted about 1 hour
Some webhooks could be experiencing delays. Our engineers are looking into this now. Apologies for the possible disruption to your day!
almost 3 years ago · lasted 19 minutes
Help Scout is back up and running, but we're currently working to clear inbound and outbound email queues. Additionally, folder views/counts, as well as workflows, will be slow to update until we're in the clear.
We've tracked and collected 5 incidents for Help Scout Mailbox API 2.0 since started monitoring Help Scout status
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Services commonly monitored together with Help Scout
Help Scout Mailbox API 2.0 isn't down. You can check Help Scout Mailbox API 2.0 status and incident details on the top of the page. IsDown continuously monitors Help Scout Mailbox API 2.0 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Help Scout Mailbox API 2.0 is currently operational. You can check Help Scout Mailbox API 2.0 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Help Scout Mailbox API 2.0 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Help Scout Mailbox API 2.0 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Help Scout Mailbox API 2.0 last outage was on December 26, 2023 with the title "Issues with attachments (API, web app)"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Help Scout with maximum flexibility
IsDown monitors Mailbox API 2.0 for major outages. A major outage is when Mailbox API 2.0 experiences a critical issue that severely affects one or more services/regions. When Help Scout marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Help Scout status page for minor outages. A minor outage is when Mailbox API 2.0 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Help Scout status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Help Scout publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Help Scout and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Help Scout and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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