Outage in Help Scout

We're seeing errors when loading some sidebar apps and Docs article previews

Resolved Minor
July 09, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Help Scout outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Help Scout, and never miss an outage again.
Start Free Trial

Outage Details

We're seeing errors when loading some sidebar apps and Docs article previews. We're currently investigating and will share updates as soon as we have them.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/09/2024 06:11PM

This incident has been resolved. Sidebar apps and Docs article previews are operating smoothly. Thank you for your patience today!

IDENTIFIED about 1 year ago - at 07/09/2024 05:22PM

We've identified the source of the issue and are working on remediating.

INVESTIGATING about 1 year ago - at 07/09/2024 04:50PM

We're seeing errors when loading some sidebar apps and Docs article previews. We're currently investigating and will share updates as soon as we have them.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook