Outage in Help Scout
AI Service issues
Resolved Minor
Need to monitor Help Scout outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Help Scout, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved, and our AI Services are now back in action. Thank you again for your patience while we worked to resolve this!
We've been able to identify the source of the issue and we hope to have this resolved soon! We'll post another update here as soon as this has been resolved. Thanks for your patience!
We are continuing to investigate this issue.
Help Scout's AI services are currently unavailable and we are investigating. The following features may not work, and may return errors:
AI Drafts
AI Answers
AI Assist
AI Summarize
───
We shall update this page once we have further information.
Latest Help Scout outages
Stop chasing third-party outages across multiple status pages
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3746 services available
Integrations with
