Outage in Help Scout

Slow page loads

Resolved Minor
November 06, 2024 - Started 4 months ago - Lasted 19 minutes
Official incident page

Need to monitor Help Scout outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Help Scout, and never miss an outage again.
Start Free Trial

Outage Details

We're looking into reports of slow page loads across the app. Some customers may notice a long delay when taking actions across Help Scout. We'll update here when we have more information.
Components affected
Help Scout Web App
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/06/2024 03:13PM

Page load times should be back to normal now. We're closing this out, sorry for the trouble today!

INVESTIGATING 4 months ago - at 11/06/2024 02:58PM

We're looking into reports of slow page loads across the app. Some customers may notice a long delay when taking actions across Help Scout. We'll update here when we have more information.

Latest Help Scout outages

Inbox Views Not Updating - about 10 hours ago
Connections Issues - 10 days ago
AI Service Issues - 14 days ago
AI Service issues - 3 months ago

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook