Outage in Help Scout
Slow Page Loads
Resolved Minor
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Outage Details
Components affected
Help Scout Web AppLatest Updates ( sorted recent to last )
Page load times should be back to normal now. We're closing this out; sorry for the trouble today, friends!
We've identified the cause of the issues causing the slowness across Help Scout this morning and are working on implementing a solution. We'll keep you informed on our progress -- thanks for your patience.
We're looking into reports of slow page loads across the app. Some customers may notice a long delay when taking actions across Help Scout. We'll update here when we have more information.
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