Outage in HelpDesk

Delay in app loading time

Resolved Minor
August 30, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

Need to monitor HelpDesk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including HelpDesk, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
Components affected
HelpDesk Agent app
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/30/2024 11:18AM

This incident has been resolved.

MONITORING 4 months ago - at 08/30/2024 09:33AM

The issue has been identified and a fix is being implemented. We are monitoring the situation.

INVESTIGATING 4 months ago - at 08/30/2024 09:31AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 08/30/2024 09:17AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 08/30/2024 09:16AM

We are currently investigating this issue.

Latest HelpDesk outages

Outbound messages delayed - about 1 month ago
Delay in app loading time - 4 months ago
Agent app issue - 4 months ago
Agent app issue - 5 months ago

Be the first to know when HelpDesk and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime