Outage in HelpDesk

Delay in app loading time

Resolved Minor
August 30, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
HelpDesk Agent app
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/30/2024 11:18AM

This incident has been resolved.

MONITORING 6 months ago - at 08/30/2024 09:33AM

The issue has been identified and a fix is being implemented. We are monitoring the situation.

INVESTIGATING 6 months ago - at 08/30/2024 09:31AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 08/30/2024 09:17AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 08/30/2024 09:16AM

We are currently investigating this issue.

Latest HelpDesk outages

Outbound messages delayed - 4 months ago
Delay in app loading time - 7 months ago
Agent app issue - 7 months ago

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