Heroku Outage History

Heroku experienced service degradation for 8.7 hours due to a partial outage from an upstream service provider that began affecting US region customers at 12:25 UTC on May 8, 2026. The incident impacted Heroku's data components, causing customers to experience intermittent connectivity issues, elevated database latency, and degraded performance with third-party add-on providers. Engineers worked to restore impacted resources and suggested database failovers as a mitigation, with the issue fully resolved by 12:15 UTC.

Heroku experienced a minor service disruption affecting Apps that lasted 1.7 hours. Engineers investigated the issue during this period. The incident has been resolved.