Outage in Hypercare
Degraded Hypercare performance
Resolved MinorIncident Report
It has been identified that some services on the Hypercare platform have degraded performance.
We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 01/26/2023 08:33PM
This incident has been resolved.
MONITORING
about 3 years ago - at 01/26/2023 08:08PM
New servers have been assigned to the services affected and we're monitoring this fix.
IDENTIFIED
about 3 years ago - at 01/26/2023 07:54PM
It has been identified that some services on the Hypercare platform have degraded performance.
We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Hypercare outages
[US only] Authentication failing on Hypercare - 18 days ago
[US only] Interruption to all Hypercare services - 18 days ago
[US only] Interruption to all Hypercare services - 18 days ago
[Canada only] Unplanned interruption to services - 20 days ago
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