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Outage in Hypercare

Degraded Hypercare performance

Resolved Minor
January 26, 2023 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

It has been identified that some services on the Hypercare platform have degraded performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Hypercare Sending Images

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 01/26/2023 08:33PM

This incident has been resolved.

MONITORING over 3 years ago - at 01/26/2023 08:08PM

New servers have been assigned to the services affected and we're monitoring this fix.

IDENTIFIED over 3 years ago - at 01/26/2023 07:54PM

It has been identified that some services on the Hypercare platform have degraded performance.

We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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