Outage in Hypercare
Notification delays [CA Region Only]
Resolved Major
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Outage Details
Components affected
Hypercare Push Notifications and Real Time EventsLatest Updates ( sorted recent to last )
This incident has been resolved.
Hypercare message notifications experienced delays in delivery between 11:56 am to 12:13 pm EST. Users may have experienced a notification delay of up to 15 minutes during this time period. The team has confirmed normal operations have resumed. We are continuing to monitor the notification service.
Normal operations of message notifications have resumed. The team is actively investigating the root cause.
We are currently investigating reports of Hypercare message notifications experiencing delays in delivery. Our team is actively investigating the issue. This is only affecting users in Canada.
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