Outage in ID.me

Elevated Application Errors

Resolved Minor
June 05, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.
Components affected
ID.me Document Verification ID.me Account Management ID.me Login Services

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/05/2023 06:09PM

This incident has been resolved.

MONITORING over 2 years ago - at 06/05/2023 05:35PM

We have restored the affected services that were experiencing elevated error rates and are currently monitoring the situation.

INVESTIGATING over 2 years ago - at 06/05/2023 05:17PM

We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.

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