Outage in ID.me

Service Provider Degradation

Resolved Minor
September 12, 2023 - Started over 2 years ago - Lasted 43 minutes
Official incident page

Incident Report

We are currently investigating a upstream service provider degradation that will impact some custom solution verification products
Components affected
ID.me Custom Solutions

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/12/2023 09:31PM

This incident has been resolved.

MONITORING over 2 years ago - at 09/12/2023 09:20PM

A fix has been implemented and we are monitoring for any further issues

IDENTIFIED over 2 years ago - at 09/12/2023 09:13PM

We have identified the issue with the upstream service provider degradation and are working on resolving the issue.

INVESTIGATING over 2 years ago - at 09/12/2023 08:50PM

We are currently investigating a upstream service provider degradation that will impact some custom solution verification products

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