Outage in ID.me

Elevated Application Errors

Resolved Minor
October 16, 2023 - Started about 2 years ago - Lasted 11 minutes
Official incident page

Incident Report

We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.
Components affected
ID.me Text message or phone call ID.me U2F Security Key ID.me Mobile Yubikey ID.me Multi-factor Authentication API ID.me KBA-replacement Policies ID.me NIST 800-63-2 Policies ID.me Authenticator - Code Generator ID.me Authenticator - Push Notification ID.me NIST 800-63-3 Policies ID.me Document Verification ID.me Login Services

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/16/2023 05:28PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 10/16/2023 05:21PM

We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.

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