Outage in ID.me
Service Provider Degradation
Resolved MinorIncident Report
Investigating - ID.me applications are experiencing a degradation due to a downstream technology dependency. We are currently investigating this issue and will provide any further details and updates as soon as available.
Components affected
ID.me Custom Solutions ID.me NIST 800-63-3 Policies ID.me NIST 800-63-2 Policies ID.me KBA-replacement PoliciesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/18/2023 10:06AM
A fix has been implemented by the external service provider and this incident has been resolved.
IDENTIFIED
over 2 years ago - at 10/18/2023 09:58AM
We have identified the issue causing the service degradation and are working on a fix. Status updates will be provided as soon as they are available.
INVESTIGATING
over 2 years ago - at 10/18/2023 09:31AM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 10/18/2023 09:24AM
Investigating - ID.me applications are experiencing a degradation due to a downstream technology dependency. We are currently investigating this issue and will provide any further details and updates as soon as available.
Latest ID.me outages
Service Degradation - 29 days ago
Service Degradation - Authenticator App Push Notifications - about 2 months ago
Document Processing Delays - 4 months ago
Service Outage - 6 months ago
Service Outage - 6 months ago
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